STUDENT E-LEARNING PORTAL
On this page we have included information on student advice or counselling and related support services. The page also includes orientation information including AIE Student Handbook.
If you have any enquiries about accommodation assistance, visa applications, or our job assistance service please ask apex (below) or directly contact us at (02) 8007 6261.
As a student of Apex Institute of Education (AIE) we provide support services to help you to adjust to life and study at AIE and to give you the best opportunity to complete your course successfully.
▸ providing an age and culturally appropriate orientation program ▸ assisting you with course progress and providing access to services that enable you to complete your studies
▸ providing access to welfare-related support services and referrals to external agencies where appropriate
▸ having critical incident policy and procedures and staff to respond to incidents in a timely manner to support students
▸ having a designated staff member (currently the Student Services Officer) who will act as a point of contact for students to enable them to access support services available at AIE
▸ having sufficient support staff available to meet the needs of students
▸ ensuring that the staff members you may interact with, are fully aware of their obligations under the ESOS framework.
STUDENT SUPPORT SERVICES
You can also seek support from AIE when:
The AIE Student Handbook contain important information on our student policies, student support services (including accommodation and jobs assistance) and orientation information.
Accommodation and Jobs
The Student Services Officer is your first contact point for any support matters and you are encouraged to put your support request in writing using a Student Support Request / Identification Form.
The Student Services Officer will forward any support requests to relevant staff. Internal support services will be provided to you at no extra cost. You will be referred to external support agencies when appropriate.
You may wish to discuss issues relating to topics similar to those below with the student support services officer:
▸ Adjusting to life and culture in Australia
▸ Opening bank accounts and applying for TFNs
▸ Work-related issues
▸ Assistance with language problems
▸ Course progress and attendance requirements
▸ Personal matters such as religion, domestic violence, unplanned pregnancy, victim or witness of a crime etc.