On this page we have included information on student advice or counselling and related support services. The page also includes orientation information including VET Student Handbook or ELICOS Student Handbook.

If you have any enquiries about accommodation assistance, visa applications, or our job assistance service please ask apex (below) or directly contact us at (02) 8007 6261.

At APEX we recognise challenges students may face being away from home and family, managing an effective work, life and study balance, and meeting course requirements.

We provide a range of student support services to ensure our students stay on track academically and have a positive experience living and studying in Australia.

  • Pre-arrival and post-arrival support: phone, video chat, email or visit us
  • Airport Pick Up
  • Jobs and Accommodation search
  • Orientation day: Get to meet your trainers, learn more about your course, and check out our campus and facilities
  • Social activities including morning teas, Christmas Party and excursions for ELICOS student
  • Free and confidential advice on academic and personal matters
  • Flexible class timetables: morning, afternoons, evenings and weekends are available
  • Flexible learning with 33% of each course delivered online
  • Consultation with trainers and student support officers for career advice and learning pathways



You can seek support from APEX when:

  • You are feeling homesick or lonely
  • You cannot decide what to do and where to go
  • You are feeling stressed, anxious or depressed
  • You are being  harassed by others
  • You are having family or social problems
  • You are experiencing financial or work-related problems
  • You have health problem

Please note:

  • APEX assures its students that all these discussions will be kept confidential.
  • If needed we refer students to expert and professional services.
  • APEX provides its students with information on all external services and facilities that can be useful to them.
  • Our instructors will monitor student progress and provide counselling or support as appropriate, and where needed refer the student to the Academic Head, depending on the nature of the problem.

APEX ELICOS and VET Student Handbooks contain important information on our student policies, student support services (including accommodation and jobs assistance) and orientation information.

VET  Student Handbook

ELICOS Student Handbook

Accommodation and Jobs

Accommodation and Jobs Information specific to Sydney, Australia as well as links for independent research. 

  1. http://www.study.sydney/live/accommodation
  2. http://www.homestaynetwork.org/
  3. http://www.study.sydney/work




Apex Institute of Education Pty Ltd | ABN: 38 130 193 207 | CRICOS Code: 03156M | RTO No: 91606
gh t © 2018 Apex Institute of Education. All Rights Reserved.                                    

Future Students

Why choose APEX?


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Current Students


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Student Support Services

Privacy Statement.


Student Enrolment Form

Agent Application Form

ELICOS Student Handbook

VET Student Handbook


Sydney City: (02) 8007 6261

Parramatta: (02) 8007 6262